CUSTOM SERVICE

Shipping & Insurance

Shipping

For our ready-made range, we ship daily from our warehouse via our vast network of couriers to all corners of Australia.

Same day Sydney metro delivery is possible for some items. Simplife offers a same day delivery service for Sydney Metro only on the basis that the order & payment is made prior to 11:00am (AEST).

With the bulky items, Simplife also cooperates with professional furniture removalist to provide one-person or two-person delivery service.

All products in stock and paid by credit card are dispatched within 1-2 business days. Orders made via bank transfer are dispatched once funds have cleared.

For our Australian custom-made range, it normally takes 4-8 weeks to manufacture. Our kindly sales team will advise you once the goods are ready to ship.

The company utilises third party couriers for deliveries. All third party couriers only deliver curb side or to a loading dock. 

Insurance

The company utilises third party couriers for deliveries. Please note that it is the clients’ responsibility, if they wish, to insure their goods during transit. Simplife bears no responsibility for lost or damage in transportation. If you would like to insure your order – please email us at simplifesales@gmail.com for a quote.

 

“FREE SHIPPING” Promotion

Limitation:

  • Free shipping promotion is for online orders ONLY. 
  • Promotion not valid with any other discount codes.
  • 24 Hours change of mind exchange: You will be charged return shipping to our Sydney warehouse and then for the new delivery back to you.
  • Simplife free shipping zones are limited to the postcode in the following table.