At Simplife, your right to privacy and data security is a primary concern. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site (www.simplife.com.au)
Information We Collect
We may ask you to provide personal information when you:
- Use our website
- Place orders for products
- Participate in surveys, sweepstakes, or other promotional activities
- Subscribe to newsletters, promotional emails, saved cart reminders, or other materials
- Contact us
Information we may request includes your email address, name, home address, and telephone number. If you make a purchase – we may ask for your credit card number and billing information. We may also collect information, such as your business or company information, age, gender, interests, preferences and favourites. Forms that you may fill in will indicate whether information requested is mandatory or voluntary.
We may collect information about your visits to our websites, including the pages you view, the links and ads you click, search terms you enter, and other actions you take in connection with Simplife websites and services. We may also collect certain information from the browser you used to come to our website, such as your Internet Protocol (IP) address, browser type and language, access times, the Uniform Resource Locator (URL) of the website that referred you to our website and to which URL you browse away from our site if you click on a link on our site.
In order to offer you a more consistent and personalized experience in your interactions with Simplife, information collected through one source may be combined with information obtained through other Simplife resources. We may also supplement the information we collect with information obtained from other parties.
How We Use Personal Information
Simplife uses your personal information to:
- Deliver the services and support, or carry out, the transactions you have requested
- Send communications to you – such as product safety information, your transactions status (for examples, order confirmations), information about products and services available from Simplife, saved cart reminders, promotional offers, and surveys
- Customize, analyse, and improve our products, services (including the content and advertisements on our website), technologies, communications and relationship with you
- Enforce our conditions of sale, website terms and/or separate contracts (if applicable) with you
- Prevent fraud and other prohibited or illegal activities
- Protect the security or integrity of the website, our business, or our products or services
- Otherwise, as disclosed to you at the point of collection.
Disclosing Personal Information
We may share your personal information with corporate affiliates to carry out transactions you request or to make our business or that of our corporate affiliates more responsive to your needs. We may also disclose your personal information in connection with law enforcement, fraud prevention, or other legal action; as required by law or regulation; or if Simplife reasonably believes it is necessary to protect Simplife, its customers, or the public. In addition, we may share your personal information with business partners that help Simplife carry out transactions you request or that help Simplife to customize, analyse, and/or improve our communication or relationship with you, and then only with business partners who share Simplife commitment to protecting your personal information. Except as described above, we will not disclose your personal information to third parties for their own marketing purposes unless you have provided consent.
How We Secure Your Personal Information
Simplife is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure, such as encryption, passwords, physical security, etc. While we strive to protect your personal information, Simplife cannot ensure or warrant that the personal information or private communications you transmit to us will always remain private, and you do so at your own risk.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.
Collection and Use of Children’s Personal Information
Simplife takes children’s privacy seriously. If you are under 18 years of age, please do not submit any personal information through our websites.
Third-Party Websites and Services
Please be aware that other websites that may be accessed through our website may collect personally identifiable information about you. The information practices of those third-party websites linked to www.Simplife.com.au are not covered by this privacy statement.
Please be aware that, in providing services on Simplife behalf, our business partners may collect personal information about you.
Changes to Our Privacy Statement Regarding Customer and Online User Information
We will occasionally update this privacy statement. If we make changes to the Privacy Statement Regarding Customer and Online User Information or make any material changes to how Simplife will use your personal information, we will revise the Privacy Statement to reflect such changes and revise the statement’s effective date, included at the end of this section. We encourage you to periodically review this statement to be informed of how Simplife is protecting your personal information.